Privacy Policy

Effective Date: July 8, 2026

Rinse and Shine LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a service, or communicate with us, including via text message (SMS).

Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, service address, and vehicle details when you book an appointment, request a quote, or contact us.

How We Use Your Information
We use your information to schedule and provide detailing services, communicate with you about appointments, respond to inquiries, and, where you have opted in, send promotional offers and updates about our services.

SMS / Text Messaging Program
By providing your phone number and opting in, you consent to receive text messages from Rinse and Shine LLC, including appointment reminders and, for those who separately opt in, promotional offers. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes. Your mobile information is used solely for the purpose of providing the services you have requested and will not be sold, rented, or shared with third parties for their own marketing purposes.

Sharing of Information
We do not sell your personal information. We may share information with service providers who help us operate our business, such as scheduling, payment processing, and communications platforms, solely to provide our services to you.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Your Choices
You may opt out of text messages at any time by replying STOP. You may opt out of promotional emails using the unsubscribe link in any email. You may also contact us directly to update or remove your information.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Program Description: By opting in, you agree to receive text messages from Rinse and Shine LLC at the phone number provided. Message frequency varies, up to approximately 4 messages per month.

Cost: Message and data rates may apply, depending on your mobile carrier plan.

Opt-In: You opt in by providing your phone number when booking a service and replying YES to our opt-in confirmation text, or by another method where you provide express consent.

Opt-Out: You can cancel text messages at any time by texting "STOP." After you send "STOP," we will send a confirmation message and you will receive no further messages until you opt in again.

Help: For help, text "HELP" or contact us at 314-319-3597 or ethan@rinseandshine-stl.com.

Carriers: Carriers are not liable for delayed or undelivered messages.

Supported Carriers: This program is supported on major US carriers, including but not limited to AT&T, T-Mobile, Verizon Wireless, and others. Carriers are not liable for delayed or undelivered messages.